Meet the RocketPrint Team
Executive Team
Joy Gendusa
Founder and CEO
Since 1998
Thank you for visiting our website. It is important to us that you know we take pride in the quality and service we provide. Every staff member here cares about every order. I also want you to know that we are result driven. This site provides valuable educational articles on successful marketing with mailers. I hope that you will take advantage and download, read and use the educational materials provided!
Melissa Bradshaw
President
Since 1998
Rob Bradshaw
Chief Revenue Officer
Since 2003
Sarah Kicinski
Chief Marketing Officer
Since 2004
Amber Freeman
VP Business Development PCM Integrations
Since 2008
Angie Missonis
Vice President of Human Resources
Since 2018
Annemargaret McKeon
Vice President of Client Services
Since 2015
Anthony Heald
Chief Operations Officer
Since 2002
Ashlie Acosta
Vice President Sales
Since 2002
Chandra Cheatham
Vice President of Mail Delivery and Logistics
Since 2009
Chris Miller
Vice President Manufacturing
Since 2005
Desiree Jacques
Vice President of VIP Client Marketing
Since 2003
Jackie Payson Wirsing
Chief Experience Officer
Since 2009
Jim Lee
Executive Coach
Since 2019
Karin Taylor
VP PCM Integrations Delivery
Since 2010
Michael Gerhart
Vice President Quality Control
Since 2013
Mike Custer
Vice President Pre-Press/Digital Printing
Since 2005
Mike Lisi
Chief Technology Officer
Since 2010
Robert Hirabayashi
Chief Information Officer
Since 2016
Samantha Heald
Vice President of Corporate Sales
Since 2004
Tom Chrzanowski
Technical Specialist
Vice President Digital Marketing Products & Services
Since 2017
Will Thorn
Vice President of Finance
Since 2001
The best executive assistants on the planet
Claudius
Manager
Executive Assistant to the CEO
Luis
Manager
Programs Manager
Abbey
President's Assistant
Kristen
Assistant to Operations Officer
HR and Reception
Angie Missonis
Vice President of Human Resources
Since 2018
Hi! I'm Angie! Our top priorities in the Establishment division are taking great care of our customers and employees. You'll be speaking to one of our Receptionists every time you call, and we will make sure you get routed to the correct place quickly. Our HR team hires new Maniacs, and our staff training team takes care of our existing employees to ensure our Maniacs succeed. Please contact me at (800) 628-1804 ext. 880 if you need my help!
Jayne
Supervisor
Lead Receptionist
Erika
Human Resources Admin
Kristen
Sales Recruiter Assistant
Robyn
HR Assistant / Benefits Admin
Tariana
Recruitment Assistant
Rocket Print & Mail's Marketing
Sarah Kicinski
Chief Marketing Officer
Since 2004
Hi, I'm Sarah! The promo that led you to rocketprint.com came from my department. (More than likely it was a mailer!) We know that mailers work and that's why we use them. We can make them work for your company too!
Danica
Manager
Marketing Manager, New Initiatives
Jessica
Manager
Dir Marketing Communications, PR and Social Media
Jurate
Manager
Online Marketing Manager
James
Director of Video Marketing
Jas
Chief Marketing Officer Assistant
Michelle
Marketing Copywriter
Stefan
Marketing Web Developer
Good Girl
Kali
Web Developupper
Lumi
Live Chat Bark-orator
RocketPrint Sales
Deb
Manager
Rocket Print & Mail Manager
Baylee
Marketing Consultant
Jared
Marketing Consultant
Sales Support
Annie
Manager
Sales Admin Manager
Elis
Manager
Lead Activation Manager
Courtney
VP Sales Assistant
Felicia
Assistant for VIP Client Marketing
Liv
Mailing List Specialist
Tealin
Mailing List Specialist
Trinity
Mailing List Specialist
Creative Marketing & Customer Support
Annemargaret McKeon
Vice President of Client Services
Since 2015
Hi, I'm Annemargaret and my division is totally devoted to ensuring that our clients get the absolute best results from their marketing campaigns.
We believe that excellent customer support should be delivered every step of the way, from the first meeting with your Account Manager, through the creative process, set-up of online services and out the door for delivery.
Everything we do is about delivering flawless, five-star service to YOU!
Customer Support Team
Andrea
Manager
Senior Customer Support Supervisor
Megan
Manager
Customer Support Manager
Sarah
Customer Support Admin
Angel
Supervisor
Customer Support Supervisor
Bethany
Supervisor
Customer Support Supervisor
Matt
Campaign Reactivation Specialist
Marcos
Supervisor
Customer Support Supervisor
Sarah
Supervisor
Customer Support Training Supervisor
Jeff
Assistant Account Manager
Marianne
Assistant Account Manager
Taylor
Assistant Account Manager
Alex
Senior Account Manager
Ashley
VIP Account Manager
Catherine
VIP Account Manager
Julianne
VIP Assistant Account Manager
Katarina
VIP Account Manager
Kelly
Senior Account Manager
Nicole
VIP Account Manager
Jennifer
Digital Marketing Specialist
Creative Team
Jason
Manager
Design Production Manager
Chelsea
Supervisor
Creative Design Supervisor
Gabriela
Supervisor
Creative Copy and Proofing Supervisor
Janeen
Supervisor
Creative Design Supervisor
Angel
Quality Assurance Editor
Brianna
Quality Assurance Editor
Donna
Senior Marketing Copywriter
Faith
Quality Assurance Editor
Ian
Senior Quality Assurance Editor
Jesse
Senior Graphic Designer
Mali
Senior Graphic Designer
Rico
Senior Graphic Designer
Ryan
Quality Assurance Editor
Sharon
Quality Assurance Editor
Shelby
Senior Graphic Designer
Zach
Senior Graphic Designer
Digital Marketing Products & Services
Tom Chrzanowski
Technical Specialist
Vice President Digital Marketing Products & Services
Since 2017
Hi, I'm Tom! I'm responsible for the digital/online aspects of our clients' marketing campaigns.
I run a few teams that accomplish this for our clients. First, our web development team who ensures that our clients' websites not only look great, but more importantly convert visitors into customers.
Next, our Search Engine Management team who run both paid and organic campaigns to improve our clients' rankings and visibility on Google, Bing, Yahoo and other search engines.
And last but not least, our Everywhere Small Business team who brilliantly display matching online ads on Google, Facebook and Instagram to the same people that our clients' direct mail campaigns are hitting, which results in exponential results from their marketing campaigns!
Search Engine Marketing
Alicia
Online Ads Specialist
Briant
Online Ads Specialist
Eduardo
Online Marketing Designer
Jacob
Online Ads Specialist
Jillian
Online Ads Specialist
Lexi
Online Marketing Designer
Travis
Online Ads Specialist
Search Engine Optimization
Website Development
Joy
Supervisor
Web Services Supervisor
Gabriel
Website Specialist
Igor
Campaign Results Specialist
Platform Development
Mike Lisi
Chief Technology Officer
Since 2010
Hi my name is Mike Lisi. I manage the platform development team at PCM. It is my job to make sure our employees have systems in place to work as efficiently as possible. Putting these systems in place and continuously improving them drives down our operational costs. This allows us to increase our level of service to you and add more marketing products, helping you to reach your marketing goals.
Ashley
Manager
Senior Efficiency Analyst
Chloe
Junior Business Analyst
Joshua
Junior Business Analyst
Madison
Testing and Implementation Analyst
Max
Junior Business Analyst
Preston
Software Developer
Mail Delivery & Logistics
Chandra Cheatham
Vice President of Mail Delivery and Logistics
Since 2009
Hi! My name is Chandra, and I'm in charge of making sure you get the lowest possible postage rates for your mailing. My team specializes in list maintenance and making sure your mailers are processed to your specifications!
My main goal is to help you promote your business with our 100% delivery satisfaction.
Mariah
Manager
Mailing Jobs Preparation Manager
Ryan
Manager
Shipping and Inventory Supervisor
Kevin
Supervisor
Mail Delivery Supervisor
Aaron
Mail Machine Operator
Alberto
Tabbing Machine Operator
Amber
Sample Pack Compiler
Aztier
Digital Bindery Operator
Bevin
Mail Delivery Assistant
Bill
Inserting Machine Operator
Bruce
Inserting Machine Operator
Carina
Mail Processing Assistant
Carlos
Mail Machine Operator
Emily
Mail Processing Assistant
Eric
Digital Bindery Operator
Jayce
Digital Bindery Cutter Operator
Jonathan
Mail Machine Tabbing Operator
Jordan
Mail Machine Operator Trainer
JW
Digital Bindery Cutter Operator
Matthew
Mail Machine Operator
Rob
Inserting Machine Operator
Samantha
List Processing Trainer
Shane
Mail Delivery Assistant
Sierra
Inserting Machine Operator
Tariq
Digital Binder Cutter Operator Assistant
Theo
Mailroom Quality Control
Theresa
Inserting Machine Operator
Manufacturing
Chris Miller
Vice President Manufacturing
Since 2005
Hi, I'm Chris! My team is responsible for printing, laminating, and cutting your cards. I will make sure that you are happy as can be with the quality and color we provide. We know how important it is to do things right the first time.
Mike
Manager
Bindery & Scheduling Manager
Anthony
Pressman Assistant
Brandon
Pressman Assistant
Charles
UV Coater Operator
Mike
Lead 2nd Shift Pressman
Pre-Press & Digital Printing
Mike Custer
Vice President Pre-Press/Digital Printing
Since 2005
Hi, I'm Mike and it's my job to make sure that all of your files are set up correctly and ready to go on the press. I take great pride in providing high-quality printing and keeping all of our systems at a state-of-the-art level.
Brian
Manager
Director of Pre-press and Digital Print
Kevin
Supervisor
Digital Press Supervisor
David
Digital Press Operator
Jacob
Digital Press Operator
James
Pre-Press Specialist
Kathy
Pre-Press Specialist
Tina
Print Run Coordinator
Information Technology
Robert Hirabayashi
Chief Information Officer
Since 2016
Hi I'm Robert. My division implements technology solutions that are designed to keep our Maniacs continually connected to one other, our customers, vendors and the rest of the world.
Additionally, we ensure the smooth operation of the technology that Maniacs use to deliver five-star service to our customers.
Benjamin
Manager
Help Desk Manager
Finance
Will Thorn
Vice President of Finance
Since 2001
Hi, I'm Will! I handle all of Rocket Print & Mail's finances. My team and I are another solid department that ensures everything with your order is handled properly from start to finish!
Charlotte
Manager
Deputy VP Finance
Letty
Manager
Payroll Administrator
Susan
Accounts Receivable Specialist
Quality Control
Michael Gerhart
Vice President Quality Control
Since 2013
Hi, I'm the Vice President of Quality Control here at Rocket Print & Mail.
Our standard is 5-Star flawless service so if for any reason you didn't experience that, I want to hear about it. We are constantly improving our processes to better serve our clients so your feedback is vital.
My team and I will work with you to ensure you get the best possible results from your marketing campaign!
Stephanie
Supervisor
Quality Control Supervisor
Jordanna
Quality Control Specialist
Lorileigh
Research Specialist
Estates
Teresa
Manager
Executive Assistant to the CEO
Jason
Building Maintenance
PCM Cafe
Courtney
Supervisor
Cafe Supervisor
Call or Text a Marketing Consultant at: 1-800-442-0112
